Product Information
Delivery Info
Why buy from us?
Juwel filter covers disguise the filter box, these require cutting to size before installation. Silicone sealant is required to attach the filter covers, not included. Filter covers cannot be installed in aquarium that contain water.
We aim to dispatch all orders the same working day provided it is received before 4pm and payment confirmed, subject to stock availability. Orders received after this time may not be dispatched until the next working day. In the unlikely event of an item being out of stock, we will contact you via email to advise you of an estimated delivery date, to give you the option of cancelling or waiting.
Small and lightweight items (below 4kg) will normally be sent via Royal Mail 1st class, and will be delivered within 5 days, usually next day.
Larger orders with a total weight over 4kg will normally be sent via parcel carrier for delivery the next working day.
Any orders placed after 11am on Saturday will be dispatched on Monday. If the order is placed over a bank holiday it cannot be dispatched until the first working day.
We reserve the right to use the most cost effective service to get your order to you as quickly as possible.
For more details, see delivery and returns in the side menu.
Our web site shows current stock quantities, so it is very unlikely an item ordered will be out of stock.
We normally dispatch smaller orders (below 2kg) the same day up until 4pm, and send them by Royal Mail First Class. We will even dispatch on Saturday mornings, so you should receive your order on Monday,(excluding bank holidays) if placed on Friday night or Saturday morning before 11am.
There are even more reasons to shop in store, find out more.